8 storage sizes for rent
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Office Hours
MON - FRI9am - 5:30pm
SAT8am - 3pm
SUNBy Appointment Only
Gate Hours
Daily6am - 9pm
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Storage Customer Reviews
Mary Mollica
1 year ago
Just rented with Krystal! She was fabulous and suuuuppppeeerrr professional! Very happy with the service & space:)
Emily M
2 years ago
Awesome experience now! The new owners have really turned this place around and the staff is very helpful!
Michael Eunice
1 year ago
We were so lucky to meet Krystal. She let us know about the mobile pods that is a great idea, and they deliver the pods to your new locations. Unexpected, great, and we love it.
Clare Lopez
1 year ago
We are so happy with the service and spaces available at this location. The front desk attendant, Krystal was so helpful in helping us choose the right size space for our needs. We are so glad we chose this location and could not be happier with the rate, access, and space available.
Kenneth Baker
1 year ago
They were very easy to work with and transparent in their policies. Storage units were very clean and easy to access. Security seems very good as well.
Barbara Leija
11 months ago
We rented a unit recently were very happy with not only the unit itself but the cleanliness and security provided. Thank you so much Krystal, for not only your friendly manner, but all your recommendations as well. If we ever need another unit in the future, this is where we will head!
Black Sea Tattoo
11 months ago
We did business with Sore America for rentals of trucks and tools for conventions and events and highly recommend them.
NA M
9 months ago
Location is well maintained and present manager is professional and proficient with administrative policies and systems. A cut above the rest locally in all aspects. Highly recommended facility.
Bruce Osborne
6 months ago
I recently rented a unit and u-haul from this facility. Customer service was fantastic. She took the time to answer all my questions and made sure I had the right equipment for my move. I strongly suggest to anyone moving or storing THIS is the place to go!
Chris Steiner
2 months ago
Great place to store items!! This should be the first place to go for all of your storage needs.
Sarah DuPre
2 months ago
Had been searching storage units in the area and by far this is the best one! They had exactly what I was looking for! Krystal was great with helping me secure a unit and was very knowledgeable! Very good customer service.
Roger Caiazza
2 years ago
Not recommended for RV storage. Any storage facility in the Town of Clay that claims to be able to provide RV storage has to improve their lot with enough gravel to support your rig. Their policy is that you don't get to reserve a spot but they continue to offer rentals when there are no appropriate spots available.
I got stuck in March when I pulled the rig out to work on it and returned in May to see if I could park somewhere I would not get stuck again. I could not find any location that seemed to have more gravel than clay so I did not feel that I could park there.
Got no satisfaction with a solution. So given the choice of renting space without any possibility of using it and cancelling my agreement I chose to cancel. Strongly recommend that you not rent RV storage spots until the parking lot is improved.
Chris Steiner
7 months ago
So I just rented a medium size storage unit, only had it maybe a month. I work 4pm to around 2am, give or take some hours. The place is on my way home so it's kind of convenient and sometimes stop early in the morning. The gate is always wide open and not secured so I can just drive right in to the facility. I was at my unit one night and a guy approached me rudely in a tow truck and thought I was breaking in or something. He said he was the owner or something and there was no access at this time. I stated well the gate is wide open and not securing the facility and I believe it's broke and has been since i started renting. So since this guy was so rude, I will be canceling my rental at the end of this pay term. Kind of wish I didn't just pay for another month. I will definitely be grabbing all my stuff and going to a facility with 24 hour access which plenty have. I just don't understand people sometimes. If your so worried about someone being in the facility after hours then spend some money and fix the gate for your peace of mind as well as customers. Which it should of been fixed a while ago. I always thought that was kind of unsafe and unsecure for the main gate to be wide open all through the night. I meant to ask them what's the reason it's taking so long to repair it. I'm also sure that most customers don't even know that the gate is wide open all night and that there belongings are at risk and not very secure.
John D
7 months ago
TL:DR Crazy Storage Lady will ignore U-Haul's reservation policy, deny your reservation, and waste your entire day.
My sister had just had neck and spinal surgery. She wanted to rent a UHaul tow trailer to help us move my daughter's furniture out of storage and into a new apartment (my daughter was leaving for college). My sister owned the only vehicle with a hitch on it and she wanted to help. Originally, I was going to rent it out. I mean, it's a trailer...how difficult could this process be? So, I made a reservation with Store America (not my first choice, but the company that I made the original reservation with did not have any trailers on their lot) for a 10:00am pick-up. When I arrived, I was informed that my license expired on my birthday the month before. I go to college in North Carolina and I was up in New York to visit my family for the summer and help transition my daughter to her new campus. Anyway, I figured, "No problem". I would have to renew my license when I got back to NC. The woman behind the counter informed me that the person renting the trailer need to be the owner of the vehicle with matching license, insurance card, credit card, etc. No problem.
So, I told my sister that I could not rent the trailer for her and she would need to do it. We made a new reservation for 1:00pm, and my sister and my daughter drove all the way back to Store America to pick up the trailer. When they arrived, the door was locked. The woman inside saw them through the window, unlocked the door, and ask if she could help them. This was the conversation that they had:
My sister: "We have a reservation."
Crazy Storage Lady: "What's the last name?"
My sister gave the crazy storage lady her last name.
Crazy Storage Lady: "I am not honoring your reservation. Call 1-800-UHaul. No more questions until after 2:00pm. I am on lunch."
She then proceeded to close the door in my sister's face, lock it, and walk away, leaving my sister and daughter standing there in the pouring rain. No explanation or anything. So, my sister called me and I called 1-800-GO-U-Haul. I spoke with Sherry and told her the story. She was in disbelief. Sherry was very apologetic. She took down all of the details and sent the info to her manager. We spoke to a U-Haul manager and SHE was in disbelief. She called the Crazy Storage Lady herself to get to the bottom of why the Crazy Storage Lady would not rent to us. First, Crazy Storage Lady told them some lies that we owed money to U-Haul and our account was flagged. When the manager explained that that was not true and there were no records or flags in their system about us owing a past due debt, Crazy Storage Lady then told them that we were suspicious for wanting to rent a trailer and refused to honor our reservation.
In the end, U-Haul customer service said that they would report and deal with Crazy Storage Lady (because she is representing their brand after all and is acting as a U-Haul representative). They agreed she was making no sense and was crazy (hence, the name Crazy Storage Lady). In addition, they gave us a $50 credit and found us a reputable U-Haul facility on Thompson Road (highly recommend using them). Unfortunately, we wasted the whole day dealing with Store America and Crazy Storage Lady, which delayed my daughter's move by a week, causing her to miss a week of school. I still highly recommend U-Haul. They were great and accommodating. However, if you want your move to go smoothly, do not rent from Store America.
Tim E.
1 year ago
They recently switched ownership. They are still very nice and it's close to my house and easy access, even though the price is a little higher.
Heidi M.
3 days ago
Krystal and Stephanie are the rudest most unprofessional sales staff. I have ever came across. I was spending $560.00 a Month, between 5 spaces. They jack...
Chris S.
1 year ago
I went to rent an enclosed U-haul trailer here and scheduled it for 4pm. I mistakenly thought it was for 5pm so that is when I showed up. When I arrived I...
Storage Facility Amenities17 Amenities
- 24 Hour Access
- 24 Hour Cameras
- Boxes & Supplies
- Business Center
- Carts & Dollies
- Climate Control
- Drive-up Access
- Free Lock at Move In
- Gated Entry
- Interior Hallway
- Mobile Storage
- Online Bill Pay
- Online Rental
- RV, Car, Boat
- Rental by Phone
- Tenant Insurance Available
- Truck Rental
Storage in Liverpool, NY
Storage in Liverpool, NY
Liverpool New York, or commonly know as North Syracuse, is a popular spot for families looking for an affordable place to live that is close to the City of Syracuse. When searching for self storage in the area, a few cost saving tips are to look for self storage that offers signing deals like free lock with move-in, free first month's rent, convenient locations, and assistance with moving. If you want to protect your valuables from theft in the Liverpool region, consider highly secure self storage facilities with state of the art security systems, cameras, and pin access gates.
Marley C
2 years ago